*This product is a preorder and will ship in 2-3 weeks - payment due at time of order. All items in cart will ship together*
{% endif %}Your cart is empty
THIS WARRANTY ONLY APPLIES TO THE UNITED STATES DOMESTIC MARKET.
Providing the damage was not caused by abuse, misuse, or neglect of normal care, all products manufactured by Sunny Health & Fitness are warranted against defects in materials and workmanship as outlined below:
WARRANTY A - Includes but not limited to: SUNNY HEALTH & FITNESS INDOOR CYCLES, RECUMBENT BIKES, ELLIPTICALS, ROWERS, & TREADMILLS
WARRANTY B - Includes but not limited to: SUNNY HEALTH & FITNESS ACCESSORIES, STEPPERS, MINI EXERCISE BIKES, UNDER DESK ELLIPTICALS, STRENGTH EQUIPMENT
WARRANTY C - Includes but not limited to: ASUNA PRODUCTS
All Sunny Health and Fitness products are manufactured and tested with the highest quality standards and quality control processes. This warranty is limited to the non-commercial use of Sunny Health and Fitness products purchased in the United States.
Sunny Health & Fitness warrants its products to be free of manufacturing defects in materials and workmanship to the original owner/purchaser of the product for standard household use.
This warranty is non-transferable between purchasers and owners of the product.
Any commercial and/or industrial use of Sunny Health & Fitness products including but not limited to commercial gyms, shared facilities (apartments, condos, and residential associations) and similar environments will automatically VOID the warranty.
Any warranty claim MUST include the original sales receipt as proof of purchase from an authorized distributor/reseller. The product must be purchased in brand new condition and not be used or refurbished in any way shape or form. If you would like to confirm eligibility on warranty please contact us here: Contact Us Forms (https://support.sunnyhealthfitness.com/hc/en-us/requests/new).
Sunny Health and Fitness recommends that the item is tested with caution after fully assembled to make sure that it is structurally fit and that all parts are in working order. We recommend testing the assembled product with caution in order to make sure it is in full working order prior to full use of the product. If any item is missing, damaged or not working please contact our support team to get any issues fixed prior to usage of the product. Sunny Health and fitness is not responsible for any damage or product failure due to improper assembly, misuse or the failure to properly assemble the product.
Proper care and maintenance for all products is standard, like any other product to ensure proper functionality and a long lasting product.
Sunny Health & Fitness warrants its products to be free of manufacturing defects in materials and workmanship to the original owner/purchaser of the product for standard household use.
This warranty is non-transferable between purchasers and owners of the product.
Any commercial and/or industrial use of Sunny Health & Fitness products including but not limited to commercial gyms, shared facilities (apartments, condos, and residential associations) and similar environments will automatically VOID the warranty.
Any warranty claim MUST include the original sales receipt as proof of purchase from an authorized distributor/reseller. The product must be purchased in brand new condition and not be used or refurbished in any way shape or form. In order for us to honor your warranty for parts and components, we do REQUIRE photos/video evidence of the damaged part/component to accurately diagnose the issue and ensure the replacement part/component will complete the claim. If you would like to confirm eligibility on warranty please contact us here: Contact Us Forms (https://support.sunnyhealthfitness.com/hc/en-us/requests/new).
After a claim is submitted and Sunny Health & Fitness determines that a replacement part will resolve or fix the issue reported, we reserve the right to send out the replacement part per the Manufacturer Limited Warranty. Only in the event that a replacement part will not resolve the issue, Sunny Health & Fitness will look into alternate solutions.
Sunny Health and Fitness recommends that the item is tested with caution after fully assembled to make sure that it is structurally fit and that all parts are in working order. We recommend testing the assembled product with caution in order to make sure it is in full working order prior to full use of the product. If any item is missing, damaged or not working please contact our support team to get any issues fixed prior to usage of the product. Sunny Health and fitness is not responsible for any damage or product failure due to improper assembly, misuse or the failure to properly assemble the product.
Proper care and maintenance for all products is standard, like any other product to ensure proper functionality and a long lasting product.
This warranty will not cover any damages that might be caused by the product. (In some instances States do not allow for such limitations, so this may not apply to all owners).
Any and all Warranty Claims must include the original sales receipt as proof of purchase. Please contact Sunny Health & Fitness at this link here. Sunny Health & Fitness may, at its discretion, provide new or equivalent-to-new refurbished parts in good working condition, or repair or replace the products returned to Sunny Health & Fitness. If product is no longer available or discontinued Sunny Health & Fitness may, at its discretion, replace with a similar item. Any replacement unit whether new or refurbished will have a continued warranty from the original date of purchase only. Sunny Health & Fitness has the full rights to inspect any Sunny Health & Fitness products reported as defective prior to repair or replacement. Any repair or replacement EXCLUDES shipping, labor, assembly or re-assembly and any other consequential or special costs or damages associated with return, replacement and assembly of your product.
The following are not covered under the limited warranty:
Sunny Health & Fitness reserves the rights to modify the warranty at any time, it being understood that any such modifications will not supersede warranty conditions that are applicable at the time of the original sale of products in question.
Shipping Protection and Extended Warranty are provided and administered by the insurance company "Extend".
The Extend Protection Plan is a single replacement program that allows for a 1-time replacement of a like or comparable product should it become defective. Extend protects your products with a simple, affordable plan so your product is covered even after the manufacturer's warranty expires. Just add the plan to your purchase during checkout.
Once purchased, the Extend Protection Plan is activated after the 180-day Limited Warranty on Other Parts & Components ends. Extend Shipping Protection Plan starts once the package is shipped and ends when the package is in your hands, or, if you make a service request, once we resolve the issue.
Processing your claim takes minutes. Once approved, you'll receive everything you need for a replacement. Simply contact Extend online or by phone at (877) 248-7707. To file your claim with Extend online, click here: Extend Claims (https://customers.extend.com/).
Please forward any support and/or warranty inquiries to Sunny Health & Fitness here: Contact Us Forms (https://support.sunnyhealthfitness.com/hc/en-us/requests/new).
DISCLAIMER OF WARRANTY EXCEPT FOR THE LIMITED WARRANTY PROVIDED HEREIN, TO THE EXTENT PERMITTED BY LAW, SUNNY HEALTH & FITNESS DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING ALL WARRANTIES OF MERCHANTABILITY AND/OR FITNESS FOR A PARTICULAR PURPOSE. TO THE EXTENT THAT ANY IMPLIED WARRANTIES MAY NONETHELESS EXIST BY OPERATION OF LAW, ANY SUCH WARRANTIES ARE LIMITED TO THE DURATION OF THIS WARRANTY. SOME STATES/PROVINCES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU. LIMITATION OF LIABILITY REPAIR OR REPLACEMENT OF THIS PRODUCT, AS PROVIDED HEREIN, IS YOUR EXCLUSIVE REMEDY. SUNNY HEALTH & FITNESS SHALL NOT BE LIABLE FOR ANY SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES, INCLUDING, BUT NOT LIMITED TO, LOST REVENUES, LOST PROFITS, AND RENTAL OF REPLACEMENT EQUIPMENT, DOWNTIME, AND DAMAGE TO PROPERTY, AND THIRD-PARTY CLAIMS, ARISING OUT OF ANY THEORY OF RECOVERY, INCLUDING WARRANTY, CONTRACT, STATUTORY OR TORT. NOTWITHSTANDING THE TERM OF ANY LIMITED WARRANTY OR ANY WARRANTY IMPLIED BY LAW, OR IN THE EVENT THAT ANY LIMITED WARRANTY FAILS OF ITS ESSENTIAL PURPOSE, IN NO EVENT WILL SUNNY HEALTH & FITNESS’ ENTIRE LIABILITY EXCEED THE PURCHASE PRICE OF THIS PRODUCT. SOME STATES/PROVINCES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU. THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS AND YOU MAY ALSO HAVE OTHER RIGHTS THAT VARY FROM STATE TO STATE AND PROVINCE TO PROVINCE.
*New Warranty Effective for Purchases after October 1st, 2018 listed above. Old warranty for purchases prior to this date, click here: Manufacturer Limited Warranty 2018 (https://sunnyhealthfitness.com/pages/old-warranty).
Sunny Health & Fitness products are covered by warranty per eligibility outlined above. To better serve you, you may register your product and activate your warranty at the link below. Please note, any warranty claim must include the original sales receipt as proof of purchase from an authorized distributor/reseller.
To register, click here: Warranty Registration (https://sunnyhealthfitness.com/pages/warranty-registration).
