*This product is a preorder and will ship in 2-3 weeks - payment due at time of order. All items in cart will ship together*
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Select items qualify for free economy shipping*.
Economy Shipping take on average 2-7 business days for expected day of delivery, and is shipped via carrier of our choice.
*Offer valid on economy shipping only and subject to change without notice. Freight and expedited shipping is excluded unless otherwise stated on the product page. Offer on economy shipping within the 48 contiguous United States only. Shipments to Alaska , Puerto Rico, or Hawaii do not qualify. Qualifying purchase based on pre-tax, post-discount amount. Orders can be expedited at customer's expense. No adjustments can be made after purchases.
What are the shipping times?
Once an order is placed, there is a processing time of 2-3 business days. Orders placed over the weekend will start processing the next business day. Once your order is done processing, it will then be shipped and take an additional 2-7 business days for Economy Shipping depending on which state you live in.
What are your hours of operations?
Shipping hours of operation are Monday through Friday from 9am to 5pm Pacific Time. Our warehouse is closed during holidays and weekends. Orders placed over the weekend or holidays will be processed the next business day.
Where can I check the shipment status of my order?
You can visit your account page: click here: My Account (https://sunnyhealthfitness.com/account). You will also receive a Shipping Confirmation email with tracking information once your item is ready to ship from our warehouse.
Do you deliver to upper floors?
Your equipment purchase is delivered as curbside delivery only and cannot be delivered to upper floor residences.
I have other questions regarding my order.
We're here to help! If you have questions regarding your order and shipment status, email us: support@sunnyhealthfitness.com. Please include your order number along with your question. An agent will get back to you as soon as they can.
Shipping hours of operation are Monday through Friday from 9am to 5pm Pacific Time (PST). Our warehouse is closed during holidays and weekends.
Once an order is submitted and received in to us, processing time here is 2-3 business days. Orders placed over the weekend will be processed the next business day. Once your order is done processing, it will then be shipped and take an additional 2-7 business days depending on what state you live in and the delivery service you chose.
*Please note - Shipping options on the website checkout are estimated/displayed in business days (not to include weekends or holidays). This estimate is 'transit time' once the package leaves our facility and does not include our internal processing time of 2-3 business days.
Some items may need additional processing time (+2-3 more days) before shipping it out, and will be clearly marked and identified on the product page of this special additional lead time prior to purchasing.
Due to high volume and possible unforeseen weather conditions during the holiday season (December – January), carriers may be impacted and shipping delay may occur. Please order early to receive your purchase by your desired delivery date. Please also note our holiday closures, and that processing times noted above are still in effect during the holiday season.
*Please note - Shipping options on the website checkout are estimated/displayed in business days (not to include weekends or holidays). This estimate is 'transit time' once the package leaves our facility and does not include our internal processing time of 2-3 business days.
Some items may need additional processing time (+2-3 more days) before shipping it out and will be clearly marked and identified on the product page of this special additional lead time prior to purchasing.
Your order may ship in multiple packages depending on the quantity or size of the items.
Sunny Health & Fitness uses FedEx, UPS, and USPS for delivery of packages.
We are not offering white glove delivery (such as inside delivery, room of choice, and dunnage removal) at this time and your equipment purchases will be delivered to your home as curbside delivery only.
If your package has been shipped but needs an address correction, a rerouting fee of $19.00 will incur. This fee does not guarantee the shipment to arrive to the newly provided address*. If the shipment is unable to be delivered to the new destination, the rerouting fee can be refunded to the customer as requested in writing via email. Email us: support@sunnyhealthfitness.com.
*Rerouting is not applicable for returning your shipment to Sunny Health & Fitness. If a shipment is returning to Sunny Health & Fitness, it is considered a return and all applicable fees will apply. For Refund & Return Policy, click here: Refund & Return Policy (https://sunnyhealthfitness.com/pages/return-policy).
Depending on the size of your order, your item(s) may ship via a freight company. Please note that there is a freight shipping charge associated with this service. Freight deliveries require a delivery time be scheduled and someone must be present at the time of delivery to inspect and sign for the merchandise. Freight deliveries are curbside delivery only, and white glove service is NOT available.
If your order contains more than one item and one of the items must be shipped via freight, then the remaining items may be palletized and shipped together. If your order contains more than one item and one of the items must be shipped via regular FedEx services, these shipments will be separate and will arrive at different times.
We currently only ship within the 48 contiguous United States. We do not ship to Puerto Rico, Alaska, Hawaii, APO/FPO, US Territories, Canada or other countries at this time.
We also do not ship to PO Boxes.
