My experience has been awesome thus far. Accurate shipping, put it together alone (would advise a two man team, and I am a female), customer service was responsive as well. Before I purchased my treadmill. Love it. It works as expected and better.

I will review this product incrementally as I’ve only had it for two days. Order and delivery was excellent. Communication on delivery date was good considering it was coming across country to NY, and it was delivered in 7 days from purchase. Delivery guys weren’t allowed to lift and carry to where I needed to go, so have someone strong around to lug it where it will be going, especially up or down stairs. Unpacking the box was a piece of cake and the instructions within on what to do/not do was prominently posted. All materials, tools and instructions were great. Assembly was easy following the precise instructions. All is good for this increment. Now my wife and I will take it to the test and give it a try. One thing to know: with the stand and incline feature, the treadmill does have some height and lift to it, so make sure you have the ceiling height to account for your own height and bounce when running. Luckily we are 5’9” and 5’4” respectively so we are ok. Very nice unit. Solidly built.

We ordered the treadmill during the shelter-at-home situation. so it took a while to get to us. Luckily, Sunny was up front about shipping times, so we weren't worried. Once the machine arrived, it didn't take too long to put together. It's a relatively simple treadmill without too many bells and whistles. The device holders are great and so is the fan. Folding it to store it is also very easy and convenient. Overall my husband and I are very pleased with our purchase. It's a good price for a good treadmill that does exactly what we need it to do.

Love that it has so many features and a great incline. Easy assembly and great value.

This was the best deal I found on an incline treadmill that goes over 12%. I've been putting in 4-8 hours of steep incline exercise per week for the past 6 weeks I've had it and couldn't be happier. It's sturdy, quiet, has a solid max incline of 18%, good features and was easy to setup (took about an hour). Only downside is the key clip didn't slot very far into the treadmill so it kept falling out. A piece of tape fixed that problem. Would definitely recommend it for incline cardio lovers.

Soft open and close is really helpful for space saving. It’s a very comfortable run and walk, much gentler on the knees than road running Very pleased with it!