I will review this product incrementally as I’ve only had it for two days. Order and delivery was excellent. Communication on delivery date was good considering it was coming across country to NY, and it was delivered in 7 days from purchase. Delivery guys weren’t allowed to lift and carry to where I needed to go, so have someone strong around to lug it where it will be going, especially up or down stairs. Unpacking the box was a piece of cake and the instructions within on what to do/not do was prominently posted. All materials, tools and instructions were great. Assembly was easy following the precise instructions. All is good for this increment. Now my wife and I will take it to the test and give it a try. One thing to know: with the stand and incline feature, the treadmill does have some height and lift to it, so make sure you have the ceiling height to account for your own height and bounce when running. Luckily we are 5’9” and 5’4” respectively so we are ok. Very nice unit. Solidly built.

We ordered the treadmill during the shelter-at-home situation. so it took a while to get to us. Luckily, Sunny was up front about shipping times, so we weren't worried. Once the machine arrived, it didn't take too long to put together. It's a relatively simple treadmill without too many bells and whistles. The device holders are great and so is the fan. Folding it to store it is also very easy and convenient. Overall my husband and I are very pleased with our purchase. It's a good price for a good treadmill that does exactly what we need it to do.

Soft open and close is really helpful for space saving. It’s a very comfortable run and walk, much gentler on the knees than road running Very pleased with it!

This treadmill is amazing. I use it everyday.

The treadmill itself is a useful and functional product, when it works. Within 3 months of owning this treadmill, a screw in the base of the product broke in half. Half of the screw still remains in the base and we have struggled to remove this from the treadmill. This disconnected the base of the treadmill from the track and has made the product unable to be used due to a faulty manufacturer screw. We then submitted a request for a new screw so that we could use our treadmill in the winter - which is exactly why we purchased this product. The request said our product would be shipped within 1-4 weeks. We are now on week 5 and still do not have an update on the shipment of this screw and have been unable to use our product now that it is cold. Additionally, when we asked for support on removing the screw and how to best complete this, we were told to go to 'google or Youtube' rather than being provided with any actual support. I would be hesitant in buying this product if you are concerned about durability and timely warranty support.

The treadmill itself works well, providing the workout experience I expected. However, Sunny Health and Fitness’s customer service leaves a whole to be desired. The outside casing corner was delivered cracked. Pictures were emailed over a week ago and I still have had no response. I will not be making future purchases from this company.