Although it was rough to get the unit up to my 3rd floor apartment, that's not it's fault! That's pretty much the only tough thing about the whole experience so far. Shipping was totally reasonable for the times we are living in, the packaging was sturdy and not damaged. There was a little scuffing on the unit, but nothing that isn't allowable for a piece of equipment this size. Setup was very easy. I needed help getting it up the stairs (yikes), and lifting everything out of the box, because it comes all of a piece, but otherwise I did the setup by myself (not super in shape lady of middle years). If you can use a hex wrench you're good; an extra hand would be helpful but not necessary. The instructions are adequate if succinct, and everything you need is in the box. The arms of the unit are a little wiggly side to side after setup, and there was one bolt housing that was kind of badly machined so it didn't line up perfectly. That doesn't make anything unusable or faulty, just a small annoyance. I have had the treadmill for about 2 weeks now, and have used it 4/7 days a week so far. Overall, it's great! It has a slightly smaller than I'm used to tread surface, but after a couple uses, I acclimated and it's no problem. Being smaller so it can fit in an apartment is a good thing. The controls are intuitive for anyone that's used a treadmill before, and probably for those who have not. The heart rate monitor on the handles is a useful feature. I haven't used the programs yet, but I'm looking forward to that, it's more like walking outside. I've used those features on treadmills before and really enjoyed the variance. As mentioned, I live in a 3rd floor apt. I bought some floor padding from Home Depot that is intended for weight rooms, with padding and a hard surface on the top. My roommate has no idea when I'm using it, and my downstairs neighbor hasn't complained, and it's in a common area of the apt. Even better than expected! Overall, never having purchased a treadmill before, and only having used them in gyms, I'm really pleased with this purchase. The quality of this treadmill is great off the jump, and I would recommend. I have used Sunny brand products in gyms before and I find the consumer line to be in line with what I have used in gyms so far. If you need and have help getting it where it's going, you're going to be good to go. Good purchase!

This is a great treadmill for your money. I’m very happy with my purchase. I would recommend this to anyone.

I'm a big person. I needed a sturdy treadmill. I wanted one with some basic heart rate, speed, incline, and programs options. I did not want wifi, a video conferencing system, etc.. The Sunny High Weight Capacity is perfect for my needs. I'm 240 lbs and it is solid and comfortable under me as I get up to speeds and inclines to hit my target heart rate. Easy to use programs, manual controls, and sensors make my workout a breeze. Assembly takes another set of hands for sure, but is very simple and the directions are very clear.

I'm very pleased with this purchase.

Packaging was great. Not one scratch on the Treadmill. The Treadmill itself was exactly what I was expecting definitely worth the money. I love that it comes with an Aux connection and that the Speed is on the handles easily accessible. Also, the fact that you are able to monitor your heart rate.

Great Treadmill for anyone with an apartment on the small side! Solidly built machine. Very quiet and easy to use! Glad I got my hands on one.