Not sure why I waited so long to buy an elliptical. It may have been the $$$ and the fact that very few seem to have good reviews across the board. I settled on the Sunny E-3890 based on price and good reviews. Got it this week and set it up yesterday. Took about 3 hrs. Not hard at all, just a bit time consuming. Directions were ok. I liked that every page of the directions had their email address and phone # right at the top with an invitation to call or email if there were any issues. Seem to be good quality. Operation is extremely quiet. Size is just right. Price was just right. I'm very happy with it. If all of Sunny's equipment is this caliber then I'd certainly recommend them.

I haven't been able to use the machine since I've purchased it. I set up the equipment and on my first use, the wheel was making a grinding noise. After that use, the petals won't move. Im waiting on a piece to open the wheel cover. I have no idea what's wrong with it but this is not what I expected after setting it up.

First, there was no power cord. Luckily I had one from my previous Sunny elliptical which broke after 12 months. The new control/display unit works for exactly 4 mins before shutting down. If I wait a bit then power it back on, it does a factory reset, but at least I can do another 4 minutes before it shuts down. And that's my work out. No response from Sunny support as yet.

The set up instructions weren’t the best but after its all done it’s a great compact machine. I’ve only had it for a few weeks and it has been perfect for what I need it for.

Very easy to use!

I ordered this machine after much research. I didn't want to spend thousands on a good home elliptical. This has been everything I needed!! I put it together myself - instructions were easy to follow. It has many programs, iPad fits perfect, doesn't take up too much space and didn't break the bank. Love this brand so much I bought a rower now and have recommended equipment to others. Thank you Sunny!!