What an absolutely great rower. I wanted to wait and use the rower a couple months before writing the review, to make sure it held up, etc. Well, it exceeded all of my expectations. I was a little apprehensive at first because of it's relatively low price compared to other rowers but this rower couldn't be better--and I've used many different rowers at different fitness centers--and this is as good or better than the others. I've used it 4 or 5 times a week for the past 2 months. It's extremely sturdy, operates very smoothly and totally quiet--I always watch TV while rowing--it's totally quiet. And Sunny actually has customer service, with people that speak English. When I was putting it together, I called to ask some questions--and actually got a helpful person on the other end.

I bought the Magnetic Row Machine SF-RW5515 back in August this year through Amazon. It was working pretty good until the pulley made of plastic that holds the belt with the wheel system just broke (picture attached). I have requested a new part to be shipped without success (Ticket # 55461970 from the customer support). The plastic part just lasted from August until middle of November in a normal use between 3 to 5 days a week.

This tower started out great but after a month of use I’m getting a loud clicking noise from the resistance box whenever I pull or release. Very annoying and doesn’t bode well for longevity.

Everything was good except the machine is not strong enough for me.

This is a good machine, but it has a few shortfalls. First, the magnetic sensor used to count repetitions is placed a little too far forward on the carriage, so if, like me, you have flexion issues, it will not count every revolution. This is a simple fix and a needless design flaw. Secondly, after only 11 months of regular use, both of my foot pedals snapped in half. The company's response was "they can break if excessive force is used", even though I explained there was nothing extraordinary about my usage. (It cost me $26 to replace them). Finally, I wipe off the carriage rail immediately prior to each use, and have disassembled it a couple of times to clean the roller wheels, but the carriage rail is marked up - almost like it's scratched - where the wheels contact it. As a result, the seat no longer rolls as smoothly as it did when it was new. Bottom line is, this machine is inexpensive for a reason - it is cheaply manufactured and the company doesn't give a damn about it's customers.

Arrived on time. Watching the video made assembly a snap. My wife is currently the one using it and she loves it.